Privacy Policy

Last updated: February 4, 2026

At Esnoei, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and visit our website.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Company name and business information
  • Account credentials and authentication information
  • Payment and billing information
  • Communications and correspondence with us

Technical Information

We automatically collect certain technical information when you access our services:

  • IP address and device information
  • Browser type and version
  • Usage data and analytics
  • Log files and server data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our IT services and infrastructure
  • To process transactions and manage your account
  • To communicate with you about services, updates, and support
  • To respond to inquiries and provide customer support
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and protect our rights
  • To send marketing communications (with your consent)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in providing our services
  • Business Transfers: In connection with mergers, acquisitions, or sale of assets
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you explicitly authorize us to share information

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: